Volaris

Volaris Airlines is a Mexican ultra-low-cost airline that was founded in 2005. The airline is headquartered in Mexico City and operates flights to over 80 destinations in Mexico, the United States, Central America, and the Caribbean. Volaris Airlines is known for offering affordable air travel and has been recognized for its customer service, punctuality, and safety.

The airline operates a fleet of over 80 aircraft, consisting of Airbus A319, A320, and A321neo planes. Volaris Airlines offers a variety of fare classes, including Basic, Classic, and Plus, which include different levels of amenities and services. Basic fares include only the flight ticket, while Classic fares include a checked bag, seat selection, and flexibility to change the flight for a fee. Plus fares include additional benefits such as priority boarding, extra legroom, and free flight changes.

Volaris Airlines has a frequent flyer program called VClub, which offers exclusive benefits to its members, including priority check-in, priority boarding, and additional baggage allowance. The airline also offers a mobile app that allows passengers to manage their reservations, check-in, and track their flights. The airline’s commitment to safety and customer service, combined with its low fares, make it a competitive choice in the ultra-low-cost airline market.

Volaris Check-in

Check-in is available beginning 24 hours before departure. 

Volaris Seat Selection

Volaris Airlines offers several seat selection options that passengers can choose from, depending on their fare class and personal preferences.

For Basic fare passengers, seat selection is not included in the ticket price. However, passengers can choose to add a seat assignment for an additional fee during the booking process or by managing their reservation on the airline’s website or mobile app. The fee for seat selection varies depending on the seat’s location on the plane, with seats located in the front or with extra legroom being more expensive.

For Classic fare passengers, a seat assignment is included in the ticket price. Passengers can select their seat for free during the booking process or at any time before their flight by managing their reservation on the airline’s website or mobile app. Classic fare passengers can also upgrade to a seat with extra legroom for an additional fee.

For Plus fare passengers, seat selection is also included in the ticket price, and they have access to the airline’s Premium seats, which offer more space and additional amenities. Plus fare passengers can choose a Premium seat during the booking process or by managing their reservation on the airline’s website or mobile app.

In all fare classes, passengers can choose to purchase additional services, such as priority boarding or additional baggage allowance, which may also include a seat selection option. It’s important to note that seat selection is subject to availability and may be restricted for safety or operational reasons.

Volaris Baggage Policy

Volaris Airlines has a baggage policy that varies based on the passenger’s fare class, the destination, and the type of baggage they are carrying. Here are the general guidelines:

Carry-on baggage: Basic fare passengers are allowed to bring one personal item on board, such as a purse or laptop bag, that must fit under the seat in front of them.

Classic and Plus fare passengers are allowed to bring one carry-on bag and one personal item on board. The carry-on bag must fit in the overhead bin, and its dimensions cannot exceed 22 x 16 x 10 inches (55 x 40 x 25 cm).

Checked baggage: Basic fare passengers are not allowed to check any bags.

Classic fare passengers are allowed to check one bag with a maximum weight of 55 pounds (25 kg) and dimensions not exceeding 62 linear inches (158 cm).

Plus fare passengers are allowed to check two bags with a maximum weight of 55 pounds (25 kg) each and dimensions not exceeding 62 linear inches (158 cm) each.

Additional baggage: Passengers in all fare classes can purchase additional baggage allowance during the booking process or by managing their reservation on the airline’s website or mobile app. Additional baggage fees vary depending on the destination and the type of baggage.

It’s important to note that excess baggage fees may apply if the baggage exceeds the allowed weight or size limits. Passengers are also responsible for ensuring that their baggage complies with any customs or security regulations at their destination.

Families Traveling

Volaris Airlines offers a family policy that allows families traveling with children to sit together on the plane, board early, and bring essential baby items on board. 

Families traveling with children under the age of 12 are guaranteed to sit together on the plane, even if they have purchased different fare classes or if the flight is full. Families with children under the age of 2 are allowed to bring a car seat on board as long as there is an available seat next to them. Otherwise, the car seat must be checked as baggage.

Families traveling with children under the age of 12 are allowed to board the plane early, before the general boarding process. Families with children under the age of 2 are allowed to board the plane first, before any other passengers.

Baby items:

Families with children under the age of 2 are allowed to bring one stroller and one car seat on board for free. These items must be checked at the gate and will be returned to the passenger at the gate upon arrival.

In addition, families with children under the age of 2 are allowed to bring a diaper bag and a breast pump on board as additional carry-on items, in addition to the regular carry-on allowance.

It’s important to note that families should inform Volaris Airlines of their travel plans and the ages of their children during the booking process or by contacting the airline’s customer service. This will ensure that the airline can accommodate their needs and provide any necessary assistance.

Volaris Pet Policy

Volaris Airlines accepts cats and dogs as pets. Other types of animals are not allowed to travel in the cabin or as checked baggage. Only small dogs and cats are allowed to travel in the cabin. Larger animals must be transported as cargo.

Passengers may bring up to two small pets in the cabin, as long as they are in a carrier that fits under the seat in front of them. The pet and carrier combined must weigh no more than 22 pounds (10 kg). There is a fee for in-cabin pets, which varies depending on the destination and the fare class.

Passengers may transport larger pets as checked baggage. The pet and carrier combined must not exceed 99 pounds (45 kg) and must fit within the maximum dimensions allowed for checked baggage. There is a fee for checked pets, which varies depending on the destination and the fare class.

Requirements:

- Pets must have a health certificate issued by a veterinarian within 10 days of travel.

- Pets must be at least 4 months old and fully weaned.

- Pets must remain in their carrier during the flight and may not be taken out at any time.

- Passengers are responsible for complying with all customs and immigration regulations for the transport of pets to their destination.

It’s important to note that pet travel is subject to availability and may be restricted for certain routes or during certain times of the year. Passengers should inform Volaris Airlines of their intention to travel with a pet during the booking process or by contacting the airline’s customer service.

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