Aeromexico

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Aeromexico Airlines is one of the oldest airlines in Latin America. It started flying with 1 plane in 1934 and now has grown to over 100 planes. Aeromexico’s logo is the Eagle Knight which was inspired by the ancient Mexican culture. Aeromexico Airlines is known for providing affordable air tickets. Aeromexico has a great customer service that addresses customer concerns with their 24x7 customer service. 

Aeromexico was established as Aeronaves de México on 15 September 1934, by Antonio Díaz Lombardo. Its first aircraft was a Stinson SR Reliant 5A. Julio Zinser piloted the maiden flight on the Mexico City – Acapulco route on 14 September 1934.

When World War II began, the airline continued to grow with the help of Pan Am, which owned 25% of the new Mexican airline. Aeroméxico saw few changes for the next two decades. However, during the 1950s, renovation began, and the airline took over various small competitor companies across the country, including Aerovías Guest (the second airline of the country at that time) that held the routes to Madrid and Paris.

Aeromexico was severely impacted by the COVID-19 outbreak in the aviation industry worldwide. During the first half of 2020, Aeromexico's shares fell, and there were reports that the firm was filing for bankruptcy; however, on June 19, the corporation disputed these reports. Aeroméxico voluntarily declared bankruptcy under Chapter 11 in the US on June 30. However, regular business will carry on while the corporation is restructured. Management said that existing tickets should still be honored and that regular staff pay will continue.

Shareholder Delta Air Lines stated on July 1, 2021 that it will buy $185 million of the Mexican airline's Chapter 11 debt.

Here is everything you need to know about flying with Aeromexico,

Aeromexico Check-in

You can check-in from 24-48 hours before your flight and up to 2 hours before departure. 

Aeromexico Boarding Pass

You can print your boarding pass via the website before arriving at the airport, use the mobile app for an electronic boarding pass or use a kiosk at the airport to print your boarding pass.

You should be at the gate no later than 30 minutes prior to scheduled departure.

Aeromexico Seat Selection 

Aeromexico allows you to choose your seat at the time of booking or during check-in. Depending on your ticket there might be a cost associated with choosing your seat. Basic Fares are not given the option to choose their seat. 

Aeromexico has Main Cabin and Clase Premier fares. Main Cabin fares include Basic Fare, Classic Fare and AM Plus Fare. Clase Premier fares are the premier tickets that give the ultimate flight experience with comfortable seats.

Aeromexico Baggage Policy

All tickets include a personal item free of charge. Here is a breakdown of Aeromexico baggage allowances for every ticket type

Domestic Flights

Basic Fare: 1 personal item

Classic Fare: 1 personal item

AM Plus: 1 personal item, 1 carry-on and 1 checked bag. AM Plus tickets get an exclusive overhead compartment. 

Premier: 1 personal item, 1 carry-on and 2 checked bags.

International Flights

Basic Fare: 1 personal item and 1 carry-on 

Classic Fare: 1 personal item and 1 carry-on

AM Plus: 1 personal item, 1 carry on and 1 checked bag. AM Plus tickets get an exclusive overhead compartment. 

Premier: 1 personal item, 1 carry-on and 2 checked bags.

Traveling with Kids

Children under the age of 2 are free of charge and will be issued a boarding pass. Infants traveling in the same seat as their parents are not subject to additional baggage fees. 

Aeromexico offers priority boarding for families. 

Strollers and a car seat can be checked free of charge at the gate or the baggage counter. 

Traveling with Pets

Aeromexico allows small cats and dogs to travel in the main cabin. Pets must be in a carrier that fits under the seat in front of the traveler. You can fly with your pet in the main cabin for flights with a maximum duration of 6 hours. 

Only one pet is allowed per passenger. The pet fee for domestic flights is $1,100 - $1,400 MXN and for international flights is $135-$140 each way. 

Service Animals

Service or guide dogs are welcome in the main cabin free of charge. 

For medium or large service animals a seat at the bulkhead can be assigned free of charge. 

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